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PRIVACY POLICY

Our (The Keepsakes Shop) privacy policy discloses some or all of the ways our website collects, uses, discloses, and manages the data of our visitors and customers. It fulfills a legal requirement to protect our visitor or customer privacy.

 

What type of information do we collect?

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We receive, collect, and store information you enter on our website or provide us in any other way. In addition to the aforementioned items, we may collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications ); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect the personal information

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We collect such information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our users with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated/inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations

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How we store, use, share and disclose site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. To view the Wix privacy policy go to www.wix.com.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

The information collected from customer orders via our website is used to fill the customer order, process payment, prepare order confirmation/invoice, arrange shipment, and provide the customer with shipment tracking information. 

 

We do not use customers data for any purposes that are not disclosed, agreed, or authorized by the customers.  We do not sell, rent or share customers personal information to third parties.  We use encryption, passwords, firewalls and other security measures to safeguard the data. 

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How do we communicate with our site visitors

 

We communicate with our site visitors to notify them about their accounts/orders, to troubleshoot problems with their accounts/orders, resolve a dispute, collect fees or monies owed, poll their opinions through surveys or questionnaires, send updates about our company, enforce our User Agreement/any agreement we may have with them, or as necessary. For these purposes, we may contact them via email

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What are cookies

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.  For more on cookies click on  All About Cookies.  Other useful links that explain how to access cookie settings in various browsers:

 

In general, the cookies that are initially placed on our website using the Wix platform may be categorized as essential cookies. Wix uses cookies for important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify your registered members (users who registered to our site).

  • To monitor and analyze the performance, operation, and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

 

It's important to note that third-party services, such as Google Analytics that are offered via the Wix App Market use cookies. Such practices are not covered by the Wix Privacy Policy, but Google Analytics privacy policies can be viewed at www.google.com/intl/en/policies/privacy.

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

To view a list of essential cookies used by Wix, the purpose and duration of use, please go to www.wix.com to view the complete list

 

 

Privacy Policy Updates

 

Please review our privacy policy frequently, as we reserve the right to modify our privacy policy at any time.  It will be noted on the website when the privacy policy has been updated.  The update will take effect immediately as of the date posted on the website.

 

 

Questions and your contact information

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If you would like to access, correct, amend, or delete any personal information we have about you, contact us at kg@thekeepsakesshop.com.

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TERMS AND CONDITIONS

Terms and Conditions

 

This website is owned and operated by TKS The Keepsakesshop. These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website lists holiday keepsakes for sale.  By accessing or using the website, you approve that you have read, understood, and agree to be bound by these terms.

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Who can use our website? What are the requirements?


When using our website, you must be of the legal age of majority in your jurisdiction and possess the legal authority, right, and freedom to enter into these terms as a binding agreement. You are not allowed to use this website if doing so is prohibited in your country or under any law or regulation applicable to you. Our products are to be used as intended and should not be used for any unauthorized purpose. 

 

Terms Offered to Customers


When buying an item, you agree that: (i) you are responsible for reading the item listing in full before making a commitment to buy it; (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

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Our products are available exclusively online via our website.  Some of our products are limited edition items crafted exclusively for our store, and some are offered in limited quantities.  Due to the handmade nature of our products, no two are alike and variations will be present.

We have the right to refuse an order at our sole discretion if circumstances deem it appropriate.  We may limit quantities purchased per order if it appears in our judgment to be placed by dealers for resale.


We may permanently or temporarily terminate or suspend access to our services without notice and liability for any reason or at our discretion.  You must receive written permission before you can duplicate, copy, sell, or resell our services/products. 

 

Warranties & Responsibilities for Services and Products


When we receive a valid claim under the guidelines of our return policy for product replacement, the replacement will be processed. If we cannot replace the product as noted in our return policy, the customer will be entitled to a full refund upon receipt of the returned product. We will pay for the shipment of the replacement products to the customer, and the customer will be responsible for the return shipment of the product being replaced.

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Ownership of intellectual property, copyrights and logos


All users will recognize and agree that before downloading any copyright/trademark content from the website (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text, and literary works) that they have obtained written permission from the owner of those contents.

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Right to suspend or cancel user accounts/access


We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason. This includes if we have determined you have violated any provision of these terms or any applicable law or regulations. Violation of these terms may result in your discontinued access to our site/products/services.

 

Indemnification


You agree to indemnify and hold TKS The Keepsakesshop and its owner harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees) made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

Limitation of liability


To the maximum extent permitted by applicable law, in no event shall TKS The Keepsakesshop and its owner be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, TKS The Keepsakesshop and its owner assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers/any and all personal information stored therein.

 

Right to Change and Modify Terms


We reserve the right to modify these terms at our sole discretion. Therefore, you should review the terms periodically. When we change the terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the website after any such change constitutes your acceptance of the new terms. If you do not agree to any of these terms or any future version of the terms, do not use or continue to access the website.

 

Promotional emails and content


You agree to receive periodic promotional messages and materials from us via email.  If you don't want to receive such promotional materials or notices – please unsubscribe or contact us to be removed from such mailings. 

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